Privacy Policy

West Coast Skates Supply operates our online platform, accessible through our site and related services. This privacy policy explains how we collect, use, disclose, and protect information that applies to our service, and your choices about the collection and use of your information.

Information We Collect

We collect various types of information in connection with the services we provide, including information you provide directly to us and information collected automatically when you use our site.

Information you provide:

When you create an account, place an order, sign up for lessons or events, contact us, or interact with our service, you may provide us with personal information such as your name, mailing address, email address, phone number, payment information, and details about your order or service request.

Information we collect automatically:

When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, unique device identifiers, browsing activity (pages visited, links clicked, date/time stamps of access), and referring website addresses. This information is collected through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to operate, maintain, and provide the features of our service, including:

• Processing and fulfilling your orders for products and services.
• Managing your account and providing customer support.
• Communicating with you about your orders, account, or service requests.
• Sending you promotional communications, offers, and updates (you can opt-out at any time).
• Improving, personalizing, and expanding our service.
• Understanding how you use our service.
• Developing new products, services, features, and functionality.
• Detecting and preventing fraud and other harmful activities.
• Complying with legal obligations and enforcing our terms and policies.

Legal Basis for Processing (for users in certain regions)

We process your personal data based on several legal grounds, including:

• Your consent (e.g., for sending marketing communications).
• The necessity to perform a contract with you (e.g., to process your order and provide services).
• Compliance with a legal obligation (e.g., maintaining records for tax purposes).
• Our legitimate interests, provided they do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud).

Sharing Your Information

We may share your information with third parties in certain circumstances:

• Service Providers: We share information with third-party vendors, service providers, and agents who perform services on our behalf, such as payment processing, order fulfillment, delivery, website hosting, data analysis, marketing, and customer service. These parties are authorized to use your personal information only as necessary to provide these services to us.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users of our service or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely destroy or anonymize it.

Security

We implement reasonable physical, technical, and administrative safeguards designed to protect the information we collect. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights

Depending on your location and applicable data protection laws (such as GDPR and certain state laws in the USA), you may have certain rights regarding your personal data. These rights may include:

• The right to access the personal data we hold about you.
• The right to request rectification of inaccurate personal data.
• The right to request the erasure of your personal data.
• The right to request restriction of processing your personal data.
• The right to object to the processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us using the physical address provided below. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us improve our service, analyze site usage, and personalize your experience. You can control cookies through your browser settings and other tools. Note that disabling certain cookies may affect the functionality of our site.

Children's Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The revised policy will be posted on our site, and we will indicate when it was last updated. Your continued use of our service after the changes indicates your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, you can contact us at our physical address:

West Coast Skates Supply
1450 Ocean Ave, Suite 101
Santa Monica, California, 90401
USA